net20's
Responsible Gaming
Commitment
Entertainment should be enjoyable — but within limits. net20 gives you all the tools and information you need to play safely and mindfully.
Why is responsible gaming important?
The healthiest way to enjoy online entertainment is to play with awareness.
At net20, we believe gaming is entertainment, not a business. Casino games, slots, or sports betting — all of it should be done for enjoyment. When gaming stops being fun and starts causing stress, that is the moment to pay attention.
Millions of players in Bangladesh enjoy online gaming every day. To keep that enjoyment lasting, following some basic rules is essential — for yourself, for your family, and for society. net20 is committed to helping its users build healthy gaming habits.
21+ Age Policy
The minimum age to open an account and play on net20 is 21.
For ages 21 and above only
net20 strictly prohibits the registration and participation of minors. Providing a valid ID during account verification is mandatory. If we find that a user is under 21, their account will be closed immediately and any deposited funds will be returned. If there are underage members in your household, please use parental control software on your device.
net20's Protection Tools
Keep your gaming experience under control with these effective tools.
Deposit Limit
Set a limit on how much you deposit daily, weekly, or monthly. Once this limit is reached, net20 will automatically stop accepting further deposits. Lowering the limit takes effect immediately, but raising it requires a cooling-off period.
Time-Out Break
Use the time-out feature when you want a temporary break. Keep your account inactive for anywhere from 1 day up to 6 weeks. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you feel gaming is no longer under control, take self-exclusion. You can close your account for any period from 6 months to permanently. During this time, net20 will not send you any promotional messages.
Loss Limit
Set a maximum amount you are willing to lose within a given period. Once that amount is exceeded, the session will end automatically, so you do not lose more under the influence of emotion.
Session Time Reminder
Don't lose track of how long you have been playing. net20 will remind you at set intervals how long you have been active. These reminders help you make mindful decisions.
24/7 Support
If you have any questions or concerns about responsible gaming, contact net20 via live chat or email. Our team is ready to help at any time, in both Bengali and English.
10 Tips for Healthy Gaming Habits
Following these simple rules will keep gaming enjoyable at all times.
- Set a budget before betting and stick to it even if you lose — do not place more bets to recover losses.
- Think of gaming as entertainment, not a source of income. A win is a bonus, not the main goal.
- Avoid playing when you are stressed, feeling down, or after drinking alcohol.
- Take regular breaks — at least a few minutes every hour is healthy.
- Spend time with family and friends — gaming can never replace personal relationships.
- Never bet with borrowed money or funds set aside for bills.
- Game outcomes are completely random — no "I'll win next time" strategy actually works.
- Keep net20's deposit limit and session reminder features active.
- If a family member is concerned about your gaming, listen to them carefully.
- Contact net20 support for any problem — asking for help is a sign of strength.
Recognise the Warning Signs
Know these signs to help yourself or someone you care about.
Help & Contact
net20 is always by your side on responsible gaming matters.
Remember, asking for help takes courage. The net20 team is ready to support you without any judgment. Your identity and information are kept completely confidential.
Frequently Asked Questions
Answers to common questions about responsible gaming.
Play responsibly,
enjoy the experience
Use net20's protection tools for a safe gaming experience. Play within your limits and stay well.